General information

The following information provides a simple overview of what happens to your personal data when you visit our website.
Personal data is any data that can be used to identify you personally.
Detailed information on the subject of data protection can be found in our data protection declaration listed below this text.

Data protection officer Data collection on our website

Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator.
You can find the operator’s contact details in the legal notice of this website.

How do we collect your data?
On the one hand, your data is collected when you provide it to us.
This may, for example, be data that you enter in a contact form.
Other data is collected automatically by our IT systems when you visit the website.
This is primarily technical data (e.g. internet browser, operating system or time of page view).
This data is collected automatically as soon as you enter our website.

What do we use your data for?
Some of the data is collected to ensure that the website is provided without errors.
Other data can be used to analyze your user behavior.

What rights do you have with regard to your data?
You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time.
You also have the right to request the correction, blocking or deletion of this data.
You can contact us at any time at the address given in the legal notice if you have any further questions on the subject of data protection.
You also have the right to lodge a complaint with the competent supervisory authority.

 

Analysis tools and tools from third-party providers

When you visit our website, your surfing behavior may be statistically evaluated.
This is mainly done using cookies and so-called analysis programs.
The analysis of your surfing behavior is usually anonymous; the surfing behavior cannot be traced back to you.
You can object to this analysis or prevent it by not using certain tools.
You can find detailed information on this in the following privacy policy.
You can object to this analysis.
We will inform you about the objection options in this privacy policy.

 

2. General notes and mandatory information

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Data protection

The operators of these pages take the protection of your personal data very seriously.
We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
When you use this website, various personal data is collected.
Personal data is data that can be used to identify you personally.
This privacy policy explains what data we collect and what we use it for.
It also explains how and for what purpose this is done.
We would like to point out that data transmission over the Internet (e.g. when communicating by email) may be subject to security vulnerabilities.
Complete protection of data against access by third parties is not possible.

 

Note on the responsible body

The controller responsible for data processing on this website is:

FG Fröhlich & Gottas Hausverwaltung GmbH
Reichsstraße 1-9
04109 Leipzig
Phone: +49 (0)341-30 80 -200
E-mail: info@fg-hv.de

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.).

 

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent.
You can withdraw your consent at any time.
All you need to do is send us an informal e-mail.
The legality of the data processing carried out until the revocation remains unaffected by the revocation.

 

Right to lodge a complaint with the competent supervisory authority

In the event of breaches of data protection law, the data subject has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is based. A list of data protection officers and their contact details can be found at the following link:https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

 

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format.
If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

 

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

 

Information, blocking, deletion

Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if necessary, a right to correction, blocking or deletion of this data at any time.
You can contact us at any time at the address given in the legal notice if you have further questions on the subject of personal data.

 

Objection to advertising e-mails

We hereby object to the use of contact data published as part of our obligation to provide a legal notice for the purpose of sending unsolicited advertising and information material.
The operators of this website expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.

 

3. Data protection officer

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Data protection officer required by law

We have appointed a data protection officer for our company.

Maria Sieber

arexicon GmbH
04275 Leipzig
Arthur- Hoffmann-Straße 71
Tel: 0341 – 30 802 – 80
Fax: 0341- 30 802 – 90
eMail m.sieber@arexicon.de
Internet www.arexicon.de

 

4. Data collection on our website

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Cookies

Some of the Internet pages use so-called cookies.
Cookies do not damage your computer and do not contain viruses.
Cookies are used to make our website more user-friendly, effective and secure.
Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”.
They are automatically deleted at the end of your visit.
Other cookies remain stored on your end device until you delete them.
These cookies enable us to recognize your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser.
If cookies are deactivated, the functionality of this website may be restricted.

Cookies that are required to carry out the electronic communication process or to provide certain functions that you have requested (e.g. shopping cart function) are stored on the basis of Art. 6 para 1 lit f GDPR are stored. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of its services. Insofar as other cookies (e.g. cookies to analyze your surfing behavior) are stored, these are treated separately in this privacy policy.

 

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us.
These are

• Browser type and browser version
• Operating system used
• Referrer URL
• Host name of the accessing computer
• Time of the server request
• IP address

This data is not merged with other data sources.

This data is collected on the basis of Art. 6 para 1 lit f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website – the server log files must be recorded for this purpose.

 

 

5. Use of the owner portal

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Purpose and data processing

Via our owner portal, accessible at https://portal.fg-hausverwaltung.de/, we offer owners the opportunity to retrieve documents relating to their units and properties (e.g. property documents, service contracts, statements of account). Certain personal data must be processed in order to use the portal.

 

Type of data collected

The following personal data is collected and processed as part of the use of the owner portal: Name, e-mail address, documents related to the managed units or properties (e.g. property documents, service contracts, statements).

 

Third-party provider

We use the services of third-party providers for the operation and storage of data in the owner portal:

1. Wasabi Technologies LLC – Cloud Storage

– Registered office: 75 Arlington St., Suite 810, Boston, MA 02116

– Place of data processing: Frankfurt (Germany)

2. Xano, Inc – Technical infrastructure

– Registered office: 21600 Oxnard Street, Suite 910, Woodland Hills, California 91367

– Place of data processing: Frankfurt (Germany)

No personal data is transferred to countries outside the European Union (EU) or the European Economic Area (EEA).

 

Storage duration

The personal data will be stored for the duration of the contract and deleted after termination of the contract, provided that no statutory retention periods prevent deletion.

At the express request of the owner, the data can continue to be made available in the portal even after termination of the contractual relationship.
This request must be explicitly expressed by the owner.

Legal basis

The processing of data in the owner portal is based on Art. 6 para 1 lit b GDPR (fulfillment of a contract) and on the basis of Art. 6 para 1 lit f GDPR (legitimate interest), as the provision of user-friendly access to relevant documents is in the interest of both parties.

Security measures

We take appropriate technical and organizational measures to ensure the security of the data processed in the portal.
These include

 

Willingness to provide data

The use of the owner portal is voluntary, but is recommended in order to be able to retrieve the documents in a clear and user-friendly manner.
Non-use has no effect on the contractual relationship, but means that documents must be provided by other means (e.g. by post).